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Frequently asked questions

Answers to the most common questions about service-related hearing loss and tinnitus claims for UK veterans.

No. We arrange a full audiology assessment at your home. A qualified assessor brings all equipment and completes the test in around 30–45 minutes.

Because before this date, the MOD was protected by Crown immunity. After 1987, the law changed and the MOD had a duty of care similar to a civilian employer, meaning negligence claims for avoidable noise exposure became possible.

Yes. If you served after May 1987 and can show your hearing was damaged by military noise exposure, you may be able to claim compensation. This includes damage from weapons fire, aircraft, vehicles, engines, machinery and repeated training exercises.

It’s a regulated assessment using calibrated equipment to measure your hearing levels across different frequencies. The results show whether your hearing loss is consistent with noise exposure during service.

NIHL refers to permanent hearing damage caused by repeated exposure to dangerous noise levels. Common signs include difficulty hearing speech, struggling in busy environments, turning up the TV, and long-term tinnitus (ringing or buzzing).

Yes. Tinnitus is recognised as a standalone condition linked to military noise exposure and is commonly included in hearing loss claims.

Yes. You only pay a fee if your claim succeeds. If it doesn’t, you pay nothing.

Timelines vary, but many NIHL claims resolve within several months once medical evidence is complete. Recent MOD agreements have made settlements faster and more straightforward.

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If your hearing has changed since service, take the first step today. A simple home assessment can give you the clarity you need.